Frequently asked questions
Company Information
Are you a stone factory or a stone trading company?
Do you offer hotel booking service during stone business trip?
Yes,We do offer hotel booking service during your business trip.
Where is your stone factory located? How can I visit there?
Our Stone factory is located in Shuitou Town , Quanzhou City, Fujian Province in China.
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You can take flight to Xiamen Airpot first as the nearest airport. -
Then it takes about 60-90 minutes from Xiamen airport to our factory by driving,depends on traffic status.
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We are glad to help you arrange business trip ,to pick you up in airport/train station/hotel to check our factory and then send you back. -
If you have own drivers ,please contact us in advance we can send you our factory GPS location.
Are you a quarry owner ? / Do you have stone quarry ?
Honestly speaking ,we are not quarry owners and do not have stone quarry in China.
we direclty
cooperate with some quarries,purchase selected raw blocks from quarry to offer stable supply and better quality control,example as
Mongolia Black Granite,
Carrara White Marble,
Phantom Grey Marble are the main stone quarry we work with .
How many stone workers in your factory ?
We have 65 stone workers in factory in total .
Can you offer engineered stone mateirals ?
Yes ,we can offer engineered stone materials as compress marble, nano glass ,quartz,terrazzo as trading.
Do you have stone catualogues for refence ?
Yes,we do have stone catualogues for all clients .
How fast can I get your stone price?
You can get our stone price in less than 24 hours if with confirmed quantity ,qualiy standard and specifications for normal stone products .
Can you offer the OEM stone service ?
Yes ,We can offer OEM stone service.
How many meter squre for your stone factory ? /How big for your stone factory ?
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Stone Processing Workshop -
Stone Accessory Warehouse -
Stone Slab Warehouse -
Office building -
Dry lay area . For more information ,please visit our Factory Page
How does your stone factory do products quality control ?
Quality over Quantity is our priority belief.
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Block Selection
- Every Processing Procedure
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Loading
Our Products
What is your main products?
Our main products are natural stone slabs and tiles ,including marble ,granite ,travertine,limestone and onyx. We also supply stone products as landscape pavers,counter tops, sinks,stairs, coping, and so on.
I am a house owner, May I know what is Natural Stone?
Natural Stone is refered to a group products mining quarry from the earth.It spent thousands years to form the solid natural and amazing colors as one of the best building materials and decorative enhancements for interior and exterior .The group products are seperated into Marble,Granite,Onyx,Travertine,Limestone, Slate, Quartzite, Sandstone, Adoquin,and others based on composition.They are more than rocks – natural stone is all hand selected from the best, most consistent sources for durability and beauty.
Natural stone products are different in color, texture even among pieces from the same source. This is usually considered as a benefit, lending itself to one of a kind designs and distinctive, dramatic applications.
What are natural stone applications?
In thousands years ago,natural stone was a Royal Construction materials for churches,govenment buildings and monuments.
Why should I use natural stone in my home?
There are 5 reasons you must use natural stone in your house:
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Distinctive Beauty -
The sense of peaceful tranquility -
More durable -
Little maintenance -
Without harmful chemicals
What are the different kinds of natural stone?
Natural Stone products are including Marble, Granite,Onyx,Travertine,Limestone, Sandstone.
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Marble
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Granite
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Travertine
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Onyx
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Limestone
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Sandstone
Why is granite more popular for kitchen/bar countertops?
Granite is the hardest and densest of all natural stones .The feldspar content keeps it water resistant, and the silicates it contains won't react with acid. These properties help Granite resist staining and retain its fine luster over a longer period of time than ceramic tiles or other stones. Countertops in kitchens and bar areas are often exposed to acidic substances such as lemon, vinegar, alcohol, and tomato sauce. Knives, dishes, pots and pans, and other implements may cause scratching of lesser materials.
Why are travertines and limestones preferred for family or living rooms?
The family of living room is a place for peace and relaxation. So the soft, muted tones and textures of travertine and limestone are the perfect match. It is available in shades of beige, tan, yellow and gold and processed with a tumbled or antiqued finish.Besides, limestone complements all types of furniture and upholstery.
Why is marble more preferred for bathrooms?
People often enjoy bathrooms with bold colors ,smooth surface and flowing patterns. Marble is the perfect choice for bathroom due to its wide spectrum of available colors. It is also can be processed in special finish like leather,sandblast creating both traditional and artistic designs.Meanwhile,for showering area we need antiskid solution ,so we use honed finish marble as one of the best choices.
Where do natural stones come from?
Natural stones are quarried directly from the earth's mounthain, and every piece is unique. The only processing they need is shaping into various forms, sizes and finishes.
Why are most natural stones imported?
- Different natural stone ,Different origin places.
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Different Countries ,Different processing cost.
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Different countries,different work efficiency.
Why can some stones not be used for exterior applications?
Why are some stones more expensive than other building materials?
Natural stone is totally from quarry mountain and limited amount.
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Mining Cost -
Short Supply,Big Market Demand. -
Import Tax and shipping cost
Why are bigger sizes more expensive?
The Bigger Sizes the stone, the more difficult it is to process, handle, pack, and transport. Bigger sizes also tend to have a higher amount of waste compared to the part that is used, which makes them more expensive.
What are different types of stone finishes?
The different types of stone finishes include:
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Polished
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Honed
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Flamed
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Leather/Antique
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Sandblast
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Bushhammer
Why are travertines unfilled or filled?
Travertine is characterized by the presence of many tiny holes, caused by trapped gas bubbles during its formation. This creates a porous, uneven surface, which is referred to as Unfilled Travertine. When these cavities are filled with cement or another material, the result is called Filled Travertine and may be honed and polished to provide a uniform surface similar to marble.
What criteria do I use to select stone color?
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Lighter colors tend to make a smaller room seem larger. -
Dark colors tend to make a room more intimate and cozy. -
Solid colors, smooth and polished tiles show more dirt and require more maintenance. -
Patterned material, usually in a honed finish, is one of the easiest to maintain. -
Dramatic patterns can help highlight and accent portions of the room, including architectural features.
Is Terrazzo a natural stone?
Terrazzo stone is a highly versatile solid surface material invented by Venetian mosaic workers in the 15th century. ... Although marble is still the best choice for customer who looking for the nature design , terrazzo stone a composite material made of recycled glass and granite or other stone.and is held together with a concrete or epoxy-resin binder.
Why is terrazzo stone a good material for floors?
Terrazzo stone is a flooring material made from recyle stone ,glass and concrete , then polishing until smooth. ... Terrazzo stone is good polish and varied ,Customers have multiple choices.
Can use terrazzo stone outside?
Terrazzo stone can be used outside or indoors as a flooring and wall material, and it is great for high traffic areas such as lobbies, hallways and outdoor areas for just this reason. ...
What is the difference between polished concrete and terrazzo stone?
The biggest differences between terrazzo stone and polished concrete is the cement-to-aggregate ratio and manufaturing step. ... Polished concrete involves polishing the slab itself . In contrast, terrazzo stone involves covering the technology to process terrazzo stone block with epoxy and aggregate, and then cut slab and polish it just like the nature stone.
Can use bleach on terrazzo floors?
Terrazzo floors is a composite floor made from chips of various stones and is very holey. You should never use bleach or any acid based cleaners such as citrus oils. ... Also, bleach can contuinally damage terrazzo floors by scoring them.
How to take care of terrazzo stone?
Daily terrazzo stone floor care includes dust washing and cleaning stubborn stains with a neutral cleaner diluted in warm water. Once a week, a damp clean can be used on lightly soiled floors. Heavily soiled terrazzo stone should be cleaned by a buffing machines.
When can you use steam mop terrazzo stone floors?
Can not use a steam cleaner on the flooring , if your terrazzo flooring is not sealed with a commercial sealer. .... For regular cleaning, use a damp mop and a cleaning solution recommended for terrazzo stone flooring
How do you clean a nature stone floor?
The most importem mop and bucket of water or a standard vacuum is need to keep your inside floors clean of dirt and soot. To clean an outdoor floor, such as a swimming pool deck or outdoor relax area, just chean it off regularly all the time especially spring and summer.
Orders&Payments
Can I order samples? Are you free for samples?
What is payment term ?
Our payment term is 30% deposit after order ,and balance 70% should be paid before loading
What payment method do you accept ?
We can accpet payment method T.T for normal orders,
What payment currency do you accept ?
We suggst you use USD as priority,
Can I order some stone tools ,stone accessories or stone maintenance chemical?
Yes,You can order some stone tools & accessories from us together with stone products ,but must be declared in documents .
How is stone package ?
Our stone products are packaged properly in strong wooden crate or bundles.All wooden package is fumigated as international requirements ISPM15.
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Big Slabs:
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Tiles:
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Countertops:
Shipping& Delivery
How long is the delivery ?
The delivery is made up with two parts : Processing and Shipping.
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Processing
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Shipping
Which port do you send out the containers ?
We send out containers from Xiamen Port,China for most time,
How long it take to my country if from Xiamen Port?
It's from 7 -45 days depends on destination port.
What price term do you offer ?
We offer price term of :
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EX Work China ( If you have one stop forwarder service ) -
FOB China ( If you have one stop forwarder service ) -
CNF(If you have forwarder in own country but no proper forwarder in China) -
CIF(If you have forwarder in own country but no proper forwarder in China) -
EXW Your Factory(We offer all forwarder service )